SmartX Direct UK Reviews

Smartxdirect.co.uk offers a 30 days return policy and 12/24 months warranty for the majority of their electronics products2. They promise to offer low prices across all consumer electronics products to their valued customers2. All their products are 100% original and brand new, and they also offer a big range of refurbished products2.

In terms of shipping, they offer free shipping, with 24 working hours dispatch, for all in-stock items2. However, some customers have reported that delivery can take longer than expected4. For example, one customer mentioned that an order placed on the 3rd of December arrived on the 20th4. Therefore, it's recommended to order a couple of weeks in advance to be sure of arrival when needed4.

Smartxdirect.co.uk has an average rating of 3.4 based on 128 reviews. The breakdown of the ratings is as follows: 26% of the reviews are 5-star, 8% are 4-star, 2% are 3-star, 5% are 2-star, and 59% are 1-star. Some customers have praised the store for its warm environment and effective service. However, there are also complaints about long delivery times, incorrect orders, and lack of response from customer service. Some customers have even reported receiving faulty or reconditioned items instead of new ones. Therefore, the reviews for Smartxdirect.co.uk are mixed.